What is the most used learning management system (LMS) feature?  No, research says it’s not AI-driven recommendations. No, gamification isn’t the most used feature. In fact, the most used feature is one of the least trendy. Research says it's assessment features.

What story does the data from your test prep LMS tell you?  Does it just show course completions? Or is it telling the story of how your program changes learners’ lives?

Instructor-led training is often at the center of today’s professional training programs, but there’s one huge disadvantage — it’s time-consuming. Digital transformation has an unexpected solution. 

Could associations take a page out of higher ed’s playbook? Like associations, higher ed also offers continuing education opportunities. In recent years, universities have begun to partner with online platforms to provide on-demand, flexible micro-credentials.

In the era of remote work, digital education programs are even more important for an organization’s success. But for a program to be successful, it needs to be adopted by educators and learners. You might struggle to get educators or learners to adopt digital education because they have physical classroom content, but no online content; they are less tech-savvy or maybe just certain members overall are less engaged. 

Customers aren’t just a transaction to B2B software and consulting services. They’re your most important asset.