The following items will be deployed on November 25, 2025. Please note that this list doesn’t include other internal and regular maintenance work that BenchPrep is releasing.
New Features and Enhancements
Create and Manage In-Course FAQs in Console
We’ve added a FAQ feature into Console, giving Console admins or users with associated permissions the ability to manage and customize the Help dropdown in WebApp. Admins can add their own resources, links, and support information through a rich text editor, making it easier to deliver relevant in-app help to learners. Additionally, FAQ’s configuration can be managed via GraphQL.
See admin view below.
See learner view below.
Click here to learn more.
Improved Banner & Message Targeting for Group and Branch Managers
Group and Branch Managers can now publish banner messages with greater accuracy using improved destination-selection controls. This update ensures managers only see the groups and courses they oversee, and strengthens overall permission boundaries.
When the read:content_packages permission is added to branch- and group-scoped roles, users can query for courses based on the scope of their role. Branch-scoped roles will see courses associated with the branch plan tied to the branch they are associated with, while group-scoped roles will see courses associated with the group's users' enrollments. Please add this permission to your custom Branch- or Group-level roles, as needed.
Score Report Tab Added to Course Details
A new Score Report tab is now available on the Course Details page in Learning Hub, giving learners access to their historical exam and practice performance. This ensures important past results remain visible without requiring the original assessments to stay active.
The secondary Practice Report and Exam Report tabs appear only when all required features are turned on: “Previous Exam Score Reports” enabled for Exams, “Display Previous Practice Sessions Reports” enabled for Practice, and both Practice and Exams configured for the course. When these settings are active, learners get a clear view of all past assessment results.
Bulk Assign Premium Content via GraphQL
You can now assign premium packages to multiple users in a single GraphQL call, making it far easier to upgrade or unlock premium access for large groups. This update streamlines premium-content management by reducing repetitive API calls, lowering operational overhead, and speeding up batch workflows for tenants managing high-volume enrollments.
Additional GraphQL Changes
InCourseEvents Query
- Added filters: status, contentPackageTitle, startDate, endDate
- Allows filtering scheduled events by status, course title, and date range
Users Query
- Added loginTrackings filter
- Enables filtering users by login tracking data
User Mutations
- Added user upsert capability
- Supports creating or updating users via GraphQL mutation
As always, our automatically updated GraphQL documentation is the best place to find current details.
